Every claim, tracked from open to closed.
What is claim tracking software for dealerships? Dealership claim tracking software is a purpose-built platform for auto dealers to log, assign, and manage every vehicle insurance claim from first notice of loss to final settlement — replacing spreadsheets and DMS notes with structured case records, deadline enforcement, and a full audit trail.
One live view of every open claim across your dealership or group. No spreadsheets. No status emails. No missed deadlines.
Why do spreadsheets break the moment dealership claims get complex?
A single-rooftop dealer with 20 open claims can manage in a spreadsheet. A group with multiple locations, multiple handlers, and dozens of open matters cannot. Spreadsheets have no audit trail, no deadline enforcement, no multi-rooftop view, and no recovery pipeline. Every hand-off is a risk.
One view. Every claim. Full context.
- Single live view of status, handler, and priority on every claim
- Control numbers, claimant info, and claim type at a glance
- Filter by status, claim type, location, and handler
- Full audit trail — every change logged with actor and timestamp
- Multi-rooftop roll-up across your entire group
- CSV export for reporting and compliance
File. Track. Close.
File
Log the claim at first notice of loss. Attach photos, documents, and claimant details. A control number is generated automatically.
Track
Handler is assigned and notified. Status updates as the claim moves through body shop, demand, subrogation, or litigation. Every change is logged.
Close
Mark as closed when resolved. Full audit trail remains. CSV export for compliance and reporting at any time.
“ClaimsPointe cut our claim cycle time in half. We finally have visibility across every rooftop.”
Christina Conway, Claims Manager — VIP Auto Group