Claims across every rooftop.
Multi-rooftop groups lose claim control when each location runs its own process. ClaimsPointe gives every location a structured system and gives management a single view across all of them.
Why can't dealer groups track claims across all their rooftops?
A 5-rooftop group typically has 5 different claim tracking approaches: one in a spreadsheet, one in the DMS, one in email, one that the Claims Manager does mentally. Cross-location reporting requires manual file collection. There is no standardized process, no unified audit trail, and no way to know how many open claims the group is carrying at any moment.
VIP Auto Group — 10 rooftops — had this exact problem. ClaimsPointe standardized the process across all locations and gave management group-wide visibility from day one.
One system. Every location.
- Group-level roll-up: open claims, cycle time, and recovery across all rooftops
- Location-level view for handlers — their queue, their claims
- Standardized claim types, statuses, and audit trail across every location
- Handler assignment and notification at the rooftop level
- Cross-location reporting for management and ownership
- Live in days — no per-location implementation required
“ClaimsPointe cut our claim cycle time in half. We finally have visibility across every rooftop.”
Christina Conway, Claims Manager — VIP Auto Group (10 rooftops)
How groups get started.
Most dealer groups start ClaimsPointe with a single pilot rooftop — typically their highest-volume location or the one with the most claims management complexity. The pilot runs on live claims for 30 to 60 days, giving management enough real data to see how the system performs before expanding.
Rollout to additional locations follows a simple pattern: each location is onboarded with its own user accounts, claim types, and routing rules, all under the group’s shared reporting dashboard. There is no per-location implementation cost and no custom development required. Groups with 10 rooftops have gone fully live in under two weeks.
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